Monday, October 31, 2011

More of Oct.fun fun.

It seems like I only write about the dumb & annoying  things that happen in grooming. There are some postive things too. It is fun to "complain" about the stupid people. Some positives are. I get to meet some really nice people that love there pets. Some dogs are a pleasure to groom. Most aren't. I get to help pet parents make better choices for there pets. Like a better food,the right brushes ect. (That is the part of the job I LOVE.) Enough of the nice ness...Back to the complaining. Ha ha.

My notes begin on 10-11, It started out to be a good day. I kept the dogs moving. Than I had to met my "problem child". 1st they were 20 min. late. Than the dog has no manners. It was the typical spoiled Maltese. She screamed,flipped,pulled & tried to walk off the table. (bright) When Princess (of course) hit the tub,oh my God! The sounds that came out of that lil b...! She flipped like a cat. He nails were digging into me.
I knew I couldn't dry her,but for the heck of it,I tried. WRONG thing to do. She turned pink! I just put her away. I called the owner to tell them there will be a difficult dog charge. No problem,Really than I charge you double! I leaft at 8 pm. What a day. I should be happy to have a job.

10-12,Met a nice Boxer who was shopping with his Mom. I tried to get them to let me give him a bath. I just cut his nails. Oh well $9.for Corrado's.
The day went smoothly. Cleaned the fish again.

10-14,It seems that all the recipts for the customers are "disappearing". It is strange. Somehow I am now responsible for making sure the days recipts are all there & right. Also that all the previous days ones are accounted for. Like I have time for that,but ok.
I had to stop grooming to help a customer with a rabbit question. I don't mind helping,just bad timing. I had to take the dog with me,he has cage fright. The dog peed on a pile of hay. I had to clean it up. (Thanks,Mack) I went to finish his groom & he starts biting! What?! I muzzle him,not a good idea. He did the head shake thing. I took it off & coned him. (ha take that!) I gave him a licky stick,he was fine.Wierdo.

10-15,Oh the joys of Sat. It is non stop phone calls,people comming in for nail clippings,questions ect..
I am ready to start grooming. I came in early to groom a dog at 9am. Waiting,Waiting ,Waiting  it is now 9:20 am. I called the customer. No answer. I leave a voice mail. Telling them they had an appointment at 9am. Please call if you are still comming. It is getting to late,I may not be able to take you. At 10:05,who shows up,yeah you guessed it,Ms.9 am. I was like HELL NO! They were a new customer. I told them the 1st thing you need to know about grooming is we make appointment for a reason. Just like you can't be over an hour late to get your hair done or go to a doctor,you can't be late here. Oh but I overslept. I thought my appt. was at 10 am. I told her no Mam,I made the appt. with you on the phone. I came in early just for you,as I told you when you made the appt. I left you a messages this morning. She says, I did not check my messages,not my problem. (said to self) The lady did not get it. I only had 7 more dogs to do. I tell her, I NEVER EVER take a dog this late. This time I will take the dog,but she will be here all day. Until the end of the day,6pm-7pm. Oh thank you lady,she says. Than I had to throw in,Don't EVER be late again.This is your one & only change. I won't I promise. (sure)
In 3 hours is Bella ready yet? What?! No! I told you 6-7 pm. I miss her. Than come & get her,she is not done. Oh no I wait lady. 3 pm 2 hrs after the 1st call. How is Bella,she is ready right? I saw red. No! For the 2nd time she wont be ready now till 7 pm,you keep calling & taking me away from grooming. I miss her lady. Come get her,no lady I wait. I told her I will call YOU,DO NOT CALL AGAIN,ok.
5 pm, A man calls,I miss Bella,she needs food. I told him I did not have a break. I took your dog an hour after her appt. I did you a favor.I told your wife she would not be ready until 7 pm. Now that you called it will be 8pm. Oh no,I miss her! Come get her now,I am done!. I hang up. The dog was not done,she went home the way she was. NEVER again will I take a late dog! No tip.

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